Take Survey – Claim Discount on Next Purchase!

Restaurants provide good food, but their services are equally important. It is essential that the customers are happy with the services, and they will come back even if the food is average at best. To ensure that Cafe Rio can provide services to the best of its abilities, the company took the simple way out of survey feedback from its customers. After all, who can tell what the customer wants besides the customer? To add to that, they also give gifts and discounts in return!

About Cafe Rio Mexican Grill

Cafe Rio is a Mexican restaurant famously known as Cafe Rio Mexican Grill. It is a casual dining restaurant founded in 1997 by Steve and Tricia Stanley. It is headquartered in Salt Lake City, Utah. As of 2022, Cafe Rio outlets were present in almost 150 locations across the United States. They have over a thousand employees and made $267 M in sales revenue in FY 2019-2020.

Most of their restaurants have drive-thru facilities and also provide catering services. The fast restaurant chain claims to have been inspired by the infamous Rio Grande of New Mexico. Cafe Rio is famous for its appetizers and authentic Mexican dishes such as quesadillas, burritos, tacos, etc. All the dishes are made from scratch. They have some amazing drinks to beat the heat too!

Brief Details About Cafe Rio Listens Survey

Store NameCafe Rio Mexican Grill
Survey Type (Online/Offline)Online
Survey URL
RewardsCafe Rio Coupon
Survey NameCafe Rio Listen SMG Survey
Survey LimitOne survey, per receipt
Time to Complete the Survey3- 5 minutes

Rules and Regulations for Cafe Rio survey

  • The Cafe Rio receipt offer stands valid for 3 days from the date of issue.
  • Only one survey can be taken per visit.
  • If any participant gets a cafe Rio coupons upon taking the survey, they must use it within 30 days.
  • Employees, management, family, and relatives may not take the Cafe Rio listens survey.
  • Company decided on the rewards and may change without prior information from the survey participant.
  • Rewards are non-transferable and non-negotiable.
  • The Cafe Rio coupon codes are redeemable only on certain items on the menu or the ones mentioned on the coupon.

Cafe Rio Guest Survey Requirements

  • The participant must be at least 18 years of age to take
  • One must have a Cafe Rio purchase receipt with a survey invitation to participate in the survey.
  • The participant must be a legal resident of the United States of America.
  • A smart device with an active internet connection is necessary since the survey is online.
  • The participant should understand basic English or Spanish to take the Cafe Rio listens survey.

Cafe Rio Rewards

Cafe Rio has multiple offers to lure more customers to visit their restaurants and fill out the survey. They are giving away free meals to some customers who fill out the survey and Cafe Rio buy one get one free meals to others. Customers are entitled to coupons and Cafe Rio promo codes they may redeem on their next visit or order.

The prices vary from customer to customer depending on the offer printed on your receipt. All you are required to do is visit the nearest Cafe Rio restaurant and save the receipt. Remember the experience and take the only survey at your convenience within minutes. Towards the end, your Cafe Rio survey reward details will be automatically shared with you. Collect your rewards without any questions and free of cost!

How to Complete Survey?

Write the stepwise process in detail about how to participate in a survey.

  • Visit the Cafe Rio Listens survey website
  • Choose a language between English and Spanish.
  • There is a 3-digit code on your receipt. Enter this code in the space provided on your screen, along with the check time, date and time of the receipt generation.
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  • Press ‘start’.
  • Answer all questions and make the ratings to the best of your knowledge.
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  • Click on ‘submit’ to finish your Cafe Rio online feedback survey.
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The survey will ask about your personal information, such as name, phone number, email id, city, state and zip code. The survey terms and conditions are also clearly laid out by the company in the details correctly and read the privacy policy in case of any doubts.

Questions in Cafe Rio Customer Feedback Survey

The following are the topics around which the Cafe Rio customer feedback questions are designed. They are simple to understand, and the answer options are also given.

  • Overall satisfaction level upon the visit
  • Candid feedback and thoughts
  • Cafe Rio visit experience
  • Personal questions such as a home address, email id and phone number

Cafe Rio Customer Support Details

  • Phone Number: +1 385-282-5400
  • Fax Number: 801-441-5000
  • Mailing Address:
  • Headquarters Address: 215 N. Admiral Byrd Rd. Suite 100 Salt Lake City, UT 84116, United States
  • Website:

Cafe Rio Hours of Operation

The restaurant is open all seven days of the week and has an active customer care team to ensure that its customers are properly catered to. For any queries, complaints or issues, the company urges its customers to directly reach out to them to resolve them in no time. The customers may email their issues or call the customer care agents.

  • Cafe Rio Hours: 10:30 am to 11:30 pm
  • Support Hours: regular working hours

Cafe Rio Near Me

Cafe Rio is located in multiple locations across tens of states. With the help of technology, it has become convenient for customers to visit Mexican restaurants and order their favourite dishes. Click on the link below and find the nearest Cafe Rio restaurant by searching your city or zip code.

Official Locator URL-

Frequently Answered Questions

Why is the Cafe Rio survey not working?

Find the Cafe Rio survey on this link and contact the customer care team if the survey is still not working.

What time does Cafe Rio close?

Cafe Rio closes at 11pm including weekends.

What time does Cafe Rio open?

Generally, Cafe Rio opens at 10:30am everyday.

Who owns Cafe Rio?

Cafe Rio is owned by Bob Nilsen, an American citizen.

Where is the nearest Cafe Rio?

Find the nearest Cafe Rio at this link.

How to earn rewards on the new Cafe Rio app?

When you order and pay through your phone, you automatically earn Cafe Rio points which you may redeem to earn rewards later. For every 100 points earned, you get $10 rewards!

How do you add Cafe Rio cards to your rewards?

You may simply do this using the QR code on your phone. To claim rewards, show it at the time of check out.

How does Cafe Rio rewards work?

The more you order and buy, the more points you earn. For every 100 points earned, you get $10 at Cafe Rio rewards app!

How to check Cafe Rio gift card balance?

You can check the balance online on the website or call the restaurant. You can also inquire with a cashier to check the balance for you, at the nearest restaurant.

How to add gift cards to Cafe Rio app?

On the app, select ‘more’ and then select ‘gift card’. Click on ‘add card’ and simply follow when prompted.

Where to buy Cafe Rio gift cards?

You may buy the gift card online at this link or visit the restaurant to get one.

Where to buy Cafe Rio coupon BOGO?

You can buy Cafe Rio Bogo coupons from third party websites.


The Cafe Rio Listens Survey seeks unfiltered feedback from customers on the food, service, and ambience, as well as the attitude of staff members. It is extremely simple and planned to recognise solutions that enable you to develop how you deal with restaurants. Whether you dine in the store or order delivery, the restaurant must identify the client’s experience and assist them in improving their service. The cafe even invites you to join in on the fun. Go and sample the best fresh Mexican food. Freshly marinated, hand-rolled enchilada fajitas and cheese are available. If you enjoy seafood, you should not miss their delicious Shrimp Brochette.

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