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Frequently Asked Questions – Gordon Food Service

Gordon Food Service is one of the leading food service companies in the United States. They offer a wide variety of food products and services to both businesses and consumers. They have a variety of programs and services that can help businesses save money on their food budget. If you’re a customer of GFS, or are thinking about becoming one, you may have some questions about how the company works. In this post, we’ll answer some of the most common GFS FAQs that people ask. Whether you’re wondering about ordering process, shipping times, or product availability, we’ve got you covered! Keep reading to learn more.

About GFS Stores

Gordon Food Service is a 125-year-old mega business founded in 1897 by Isaac Van Westenbrugge. Based in Wyoming, Michigan, it serves the Midwest, Northeast, Southeast and Southwest regions of the United States and coast-to-coast in Canada. The company has more than $10 billion in annual revenue, located in Michigan. It’s known for its wide variety of foods, beverages and cleaning products. The company’s services have operated in both B2B (business-to-business) and B2C (business-to-customer) sectors since 1897. It employs more than 20,000 Gordon’s food services workers who serve thousands of national and GFS branded products to meet your daily needs. Here is the complete guide on GFS FAQs, make sure to reefer them.


What is Gordon Food Service?

Gordon Food Service is a leading foodservice distributor in North America, serving restaurants, foodservice operators, and institutional customers. We offer a wide variety of food and supplies, including fresh and frozen foods, dry goods, paper products, and small wares.

How can I order from Gordon Food Service?

Orders can be placed online, by phone, or through a Gordon Food Service sales representative.

How to find Gordon Food Service near me?

Using the store locator at, you can find the nearest GFS store to you.

What are GFS delivery options?

Gordon Food Service offers a variety of delivery options to meet your needs, including next-day, second-day, and Saturday delivery.

Where is Gordon Foods Headquarters located?

GFS Headquarters is in Grand Rapids, Michigan, United States.

Where does Gordon Food Service get its products?

GFS store works with more than 1,000 farms across North America. This wide network gives them access to the best growing conditions and climate, which guarantees that you always get the freshest produce.

What are your payment options?

Gordon Food Service accepts major credit cards, checks, and money orders.

Do you need a card for GFS?

There is no membership fee required at GFS stores, which are open seven days a week.  

How can I track my order?

Once your order has been placed, you will receive a confirmation email with your order number. You can use this number to track your order online or by contacting our customer service team.

How many Gordon Food Service stores are there in Michigan?

 In the United States, Michigan has 51 Gordon Food Service locations, which is 29% of the total.

Can you return meat to GFS?

The product must be in its original packaging with no markings, writing, or damage. To be eligible for credit you must have the product quality verified by a Gordon Food Service Sales Representative.

Does Gordon Foods have prime rib?

Yes, Gordon foods have roasted prime rib.

Can you return unopened food to GFS?

If you have a receipt, you can exchange or refund the product at any Gordon Food Service Store.

What are GFS points?

Members can earn points both in-store and online when they purchase qualifying items. Once you have earned enough points, you can use them to pay for your purchases with a Big $1,000 Check!

How do I use my GFS points?

Sign into your GFS account, click Ordering at the top of the screen, and then select GO! Points from the menu. Then you can choose which checks to redeem—they’ll be mailed to you.

Does Gordon Food Service have an app?

Gordon Now, the Gordon Food Service app, provides real-time information on your current order. It tells you how long your order will take to be delivered, when you can expect your order to be delivered and when your order is expected to arrive.

Is Costco cheaper than GFS?

The GFS snack packs are $13.99 for 2 1/2 pounds, which is $5.60 per pound. At Costco, 3 pounds are available for $14.99, or $5 per pound. Compared to other grocery store snack bags, both prices are significantly lower!

Is GFS a public company?

  The Forbes Magazine lists GFS as the twenty-second largest privately held company in the United States.  

How many locations does Gordon Foods have?

  The company operates more than 175 stores across the United States as of 2022. 


Gordon Food Service is committed to providing its customers with the best quality products available. Everything from meals and snacks to groceries and baking ingredients can be found at the company’s store. Do you have any other questions regarding GFS? Please feel free to comment below and we will get back to you! Your feedback is very important to us, so please continue to provide it. Thank you for visiting our site; have a great day!

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