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Portillo’s Frequently Asked Questions

If you’re a fan of Portillo’s, you know that there are a few things you need to ask before visiting: What type of food do they serve? And what are the hours? In this post, we’ll answer all of those Portillos FAQs and more so that you can make the most out of your visit to this Chicago-based institution. So, read on for all the information you need to plan your next trip to Portillo’s!

About Portillo’s Restaurants

There is no better place to enjoy the best of Chicago-style cuisine than Portillo’s. This popular restaurant chain is well-known for its delicious Italian sausages and beef, but it also serves all of your favourite Chicago dishes. Dick Portillo founded Portillo’s, which began as a small hot dog stand called “Dog House.” The stand quickly became so popular that they had to open more locations to meet the demand. That is the origin of the restaurant’s name. Portillo’s has expanded to 60 locations across the country, so there’s bound to be one near you.

Portillos FAQs

Here are some of Portillo’s Frequently Asked Questions:

What is Portillo’s?

Dick Portillo founded Portillo’s fast casual restaurant chain in Villa Park, Illinois in 1963. The company’s menu items include Italian beef sandwiches, Chicago-style hot dogs, and other items.

What’s the best way to order my food from Portillo’s?

You can order online through their website or mobile app. You can also give thrm a call at (708) 403-9500.

How many Portillo’s locations are there?

There are currently 67 Portillo’s locations in the United States, with one in Canada.

How do I know if my order is ready?

You will receive an email or text notification from Portillo’s when your order is ready for pickup.

What are some of the most popular menu items at Portillo’s?

The Italian beef sandwiches, Chicago-style hot dogs, and chocolate cake are among the most popular menu items at Portillo’s.

How to pre-order / order Portillo’s Catering?

Catering can be ordered online at https://catering.portillos.com/ or by calling 866-YUM-BEEF.

Where can I find the nutritional information of Portillo’s menu?

Nutrition and allergy information for Portillo’s menu and products can be found at https://www.portillos.com/nutrition/.

Are Portillo’s fries gluten free?

Portillo’s French fries are gluten-free and prepared in their own fryer. Please be aware, however, that the equipment used to filter the oil in the French fry fryer is shared with the fryers responsible for frying gluten-containing items (i.e. breaded chicken, breaded fish, and onion rings).

How to buy Portillo’s gift card?

Give the gift of delicious Portillo’s meals by purchasing a gift card, which can be purchased online at portillos.com or at any of their restaurant locations.

Does Portillo’s deliver?

Portillo’s delivery spots fill up quickly, so order as soon as possible to avoid disappointment. Deliveries are scheduled according to distance and driver availability. If delivery is not an option, there are simple pickup options such as our Buffet Packages and Fast Packs that you can set up quickly.

What is the minimum order total for delivery?

A minimum order of $15 should be required for delivery.

Where is Portillo’s headquarters?

The restaurant’s headquarters are located at 2001 Spring Road in Oak Brook, Illinois 60523-2032, USA.

Do Portillo’s have a vegan menu?

While there is no vegan menu at Portillo’s, you can order any of their salads without cheese or meat. In addition, some locations offer a Portobello sandwich and vegan pasta options.

What is Portillos hours of operation?

Portillo’s restaurant is open from 10:30 AM to 10.30 PM Monday through Thursday, and from 10:30 AM to 11:00 PM on Fridays and Saturdays. Sunday hours are usually the same as weekday hours. These times, however, may vary depending on the restaurant’s location.


Thank you for reading our FAQ about Portillo’s. We hope this information was helpful and answered any questions you may have had about this restaurant. If not, please don’t hesitate to reach out to us directly or leave a comment below.

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