The Five Guys customer survey assesses how satisfied customers are with the restaurant’s service and products. They completed this www.fiveguys.com/survey online, which makes it very convenient for you. The company will use the information you provide to improve many areas, including the general atmosphere of the restaurant, customer service, and even specific products.
Participation in the Five Guys Customer Experience Survey is optional, but there are some advantages. The most important advantage is that you will be able to provide feedback. Companies understand that customers have positive and negative things to say, so feel free to provide honest feedback. You will read about these advantages in this article.
Five Guys Enterprises LLC
Janie and Jerry Murrell found Five Guys Enterprises in 1986. It is an American fast casual restaurant chain based in Lorton, Virginia. The company started franchising in its early years, leading to a rapid expansion. The chain quickly expanded across the entire United States and established itself in Canada over the last few years, reaching over 1,000 locations by 2012. In 2013, the company opened its first UK store and operated over 110 stores in the United Kingdom alone. 2017 saw its first Five Guys outlet in Germany too.
They are mainly famous in the states for their hamburgers, hot dogs, vegetable sandwiches and french fries. They offer milkshakes with free toppings and even complimentary snacks at select locations. The company offered coffee for a brief period only. It only consists of a popular breakfast menu.
Basic Details of www.fiveguys.com/Survey
|Store Name||Five Guys|
|Survey Type (Online/Offline)||Online- website and through email|
|Survey URL||https://fiveguys.survey.marketforce.com or www.fiveguys.com/survey|
|Rewards||Five Guys Gift Card worth $50|
|Receipt Validity Period||30 days|
|Survey Limit (How many surveys one can take per receipt)||One survey per receipt|
|Time to Complete the Survey||2 minutes approximately|
Rules and Regulations of Five Guys Customer Feedback
- Each receipt entitles its owner to participate only once in the www.fiveguys.com/survey.
- The receipt has to be used within 30 days of its occurrence.
- No survey participant is eligible for more than one prize winnings.
- One household may win the survey prize only once.
- The prize is non-transferable.
- They may not exchange the prize for cash.
- You must complete the survey in full to be eligible for the prize.
- Taxes from the prize winnings are the sole responsibility of the winner.
- The company strictly abides by all the federal, state and local laws and expects the participants to do the same.
- The staff members, family members and relatives are not eligible for the Five Guys customer feedback.
- Only the legal residents of the United States of America may participate in the survey barring Guam, Puerto Rico, Alaska and Hawaii.
Prerequisites of Five guys/survey
- The purchase receipt from the Five Guys store should consist of a survey invitation for participation.
- Participant should comprehend either English or French.
- A smart device with an active internet connection is necessary for the Five guys/survey.
- Five Guys guest satisfaction survey participant should be at least 18 years of age.
- The participant should have recently experienced a Five Guys product to participate in and complete the survey.
How to Get Five Guys Rewards?
By participating in the www.fiveguys.com/survey, Five Guys know how to reward their customers! They give out $50 gift cards that the customers may use this Five Guys rewards at their next outlet visit. The company gives out 10 of these gift cards each year. There is no technicality involved.
The company gives out these free $50 redeemable gift cards just for taking the quick survey! Each survey participant who followed all the rules and is eligible is equally likely to win the sweepstake rewards! They informed the selected participants and winners within ten days of their selection. They may use their gift cards as and when they please at the Five Guys nearest them.
How to Participate in Five Guys Online Survey?
The stepwise process about how to participate in the Five Guys feedback form survey. Participating in the survey is rather simple. Follow these steps to know more:
- Get your purchase receipt and go to the Five Guys Survey Website – https://fiveguys.survey.marketforce.com/
- Now, enter the store number, order ID and store visit date on the screen. It provided the space for the same.
- Click on ‘Start Survey’. Your www.fiveguys.com/survey has now started.
- Rate and answer all the questions as asked. Enter your personal information so that the company knows how to contact you.
- Finish your Five Guys online survey, and you will automatically have entered the sweepstake contest. Soon you will get a message for the confirmation of the same.
How to Enter Five Guys Survey Sweepstakes?
Five Guys give out monthly sweepstakes prizes to 10 lucky winners! The company contacts the winners through the contact information provided by the participants during the survey. If the customer is unwilling to participate in the www.fiveguys.com/survey but wants to try the Five Guys survey sweepstakes, they can do so! All that the customer has to do is write a letter to the company for the same.
For the mail-in entry method of winning the sweepstake, you need to write your complete information to the company, such as name, postal address, daytime phone number, and birth date, on a 3” x 5” card. You must mail the details to Five Guys Customer Satisfaction Survey Sweepstakes, 625 Panorama Trail, Suite 2100, Rochester, NY 14625-2437.
Questions You May Expect in Five Guys Feedback
The Five Guys feedback survey questions are fairly simple. It is likely to consist of the following:
- Time of store visit
- Experience with staff, including managers and support staff
- Food quality
- Cleanliness and over satisfaction
- Desire to enter into the monthly contest
- Personal contact information, such as name, phone, address, email, etc.
Five Guys Customer Support
- Phone Number: 866-345-4897
- Mailing Address: Five Guys Customer Satisfaction, 625 Panorama Trail, Suite 2100, Rochester, NY 14625-2437
- Helpline Hours: 8AM-12AM CST
- Headquarters Address: Five Guys Enterprises, LLC, 10718 Richmond Highway, Lorton, VA 22079 USA
- Website: https://www.fiveguys.com/
Five Guys Hours
The staff of Five Guys work tirelessly to render the best services to their customers. The usual times for contacting the company for complaints, assistance, or queries are below. Five Guys hours of the stores are also mentioned, but they may vary slightly from location to location. From country to country, the working hours will be different.
- Working Hours: 11:00 am- 10:00 pm CST (Monday to Sunday)
- Support Hours: 8:00 AM-12:00 AM CST
Five Guys Near Me Locator
The company makes it very easy for its customers to find them. Loyal customers may use the internet to find the location nearest to them. You may use the link provided below for the same. Customers may also easily check their location and distance from the nearest Five Guys location by clicking on the same URL. Official locator URL: https://restaurants.fiveguys.com/
Frequently Asked Question’s
What time do Five Guys close?
The store usually closes at 10 pm, although timings will varies depends upon the location.
Why is Five Guys so expensive?
They reasonably priced Five Guys in comparison to other food eateries of the same scale.
What time do Five Guys open?
The store usually closes at 11 am, although timings will varies depends upon the location.
Where is the nearest Five Guys?
You may use this link to find the nearest Five Guys. https://restaurants.fiveguys.com/
Who owns Five Guys?
Five Guys restaurant chain is owned by Five Guys Holdings, Inc
How to fill out the Five Guys survey?
In the article above, you will find the step-by-step guide to filling out the www.fiveguys.com/survey.
How to use the Five Guys coupon code?
Find your coupon code on this website, copy it and use it while billing your order. https://fiveguys.knoji.com/promo-codes/
How to use Five Guys promo code?
Find your Five Guys coupons code on this website. Click on “Reveal Code” to copy the promo code and use it while billing your order. https://fiveguys.knoji.com/promo-codes/
Why are Five Guys called Five Guys?
Five Guys was named so because the founders had 5 children, all boys, who helped establish the company.
How big are the burgers at Five Guys?
The burgers are approximately 3.3 ounces in size. This is about the standard industry standard.
Is the Five Guys franchise in the UK?
Five Guys are a US franchise, but they do have a UK branch.
How much does a Five Guys franchise cost?
The franchise cost could vary anywhere between $381,200 to $716,250 depending on the location, scale, investment, etc. they can find here the detailed breakup.
The Five Guys Guest feedback survey aims to learn about customers’ complaints, suggestions, and reviews about food quality and quantity, order efficiency, order quickness, cleanness and hygiene, staff behaviour, and so on. You can openly share your positive and negative experiences because it has no bearing on your chances of winning. Your feedback enables the fast-food behemoth to improve its food, customer service, and restaurants to serve you in the future better.