www jcpenney com survey image

Enter JCPenney Survey – Earn Incredible Gift Card Worth $500

JCPenney welcomes its customers to fill out a feedback form prepared by their customer survey team to collect their responses. It is based upon the experience customers have when they walk in at JCPenney stores. The survey comprises a bunch of questions related to the services offered at JCPenney. It is mostly related to the quality of their products, pricing, staff members’ behaviour, administration, cleanliness, store management etc. So if you are a regular shopper at JCPenney or are planning to shop soon, try the JCPenney Customer Satisfaction Survey at www.jcpenney.com/survey and get $500 gift card or a 15% off Coupon in return.

About JCPenney Stores

JCPenney is a popular American departmental store dealing with every kind of essentials. James Cash Penny started the first shop in downtown areas in 1902. By 1909, it began to gain attention, moved to the city of Utah, and managed to open 34 stores in 1912. In the latter half of the twentieth century, the store expanded its line of products from clothing to appliances, sporting goods, beauty salons, restaurants, studios, auto parts etc. It reached its peak number of 2,000 stores in 1973. With the rise of malls, stores started to relocate, and more outlets were established. It also has some private brands under its banner and will still operate in full swing in 2022.

JCPenney almost deals with every kind of essentials- apparel, home products, healthcare, cleaning essentials, hardware, cookware etc. Its stores have every type of clothing for men, women, and kids. Apart from that, from bedding to home goods, drugs, gas stations, restaurants, tools, and different types of furniture are sold at JCPenney stores.

JCPenney Customer Survey Details

Store NameJCPenney Department Store
Survey Type (Online/Offline)Online
Survey URLwww.jcpenney.com/survey
Rewards10% Off Coupon
Receipt Validity PeriodSeven days
Survey Limit (How many surveys one can take per receipt)1/day
Time to Complete the Survey30 days

What are the Conditions of JCPenney Customer Service Feedback?

  • www.jcpenney.com/survey is open to legal residents of the U.S.
  • One must be of 18 years old before entering JCPenney customer survey. People above the age of 18 are also welcome.
  • One participant per day can only take the survey.
  • You need to purchase to participate in the survey.
  • The sales receipt will only remain valid for seven days after taking part in the survey.
  • The survey has to be completed within 30 days from the day the receipt has been issued.
  • Employees, associates, contractors, office-holders of JCPenney and their close relatives are not allowed to participate in JCPenney customer service feedback.
  • The winner will receive a single prize.
  • The prize remains non-transferrable and non-alterable.
  • You cannot exchange the prize for money.
  • The winner is solely responsible for all the taxes related to the reward.
  • The JCPenney/survey cannot be taken in areas where it is prohibited by law.

Requirements of www.jcpenney.com/survey $500 Gift Card Survey

  • The survey needs to be completed either in English or Spanish.
  • You need a valid sales receipt to participate in www.jcpenney.com/survey $500 gift card survey.
  • All the candidates need a laptop, desktop, or computer with a working web connection to participate in  www.jcpenney.com/survey.

JCPenney Rewards

Once you finish www JCPenney com survey $500 gift card at the official website of JCPenney, you will receive a JCPenney promo code. This code carries a 10% Off on JCPenney products as a reward for your valuable participation in the survey. This JCPenney discount code can be used on your next purchase at any of this outlet. But there are a few things that you need to keep in mind. In no possible way you can transfer www jcpenney com survey rewards to any third party. It is not allowed to sell any JCPenney online coupons apart from acquiring it from this store. The winning reward should not be exchanged for money or anything else of the same value.

How to Participate in JCPenney Customer Experience Survey?

If you fulfil all the requirements and adhere to all the rules, you can easily participate in the JCPenney customer experience survey by following these instructions.

  • Go to the official website of JCPenney at www.jcpenney.com/survey. But before doing that, don’t forget to purchase at their store.
  • As the first page opens, you will be greeted with a welcome message from JCPenney for your effort, and then you have to select the survey language. You can either choose English or Spanish.
JCPenney Store Survey Image
  • Then, you need to enter the 22-digit access code in the box. Now, this can be looked for in the sales receipt you received from JCPenney on your last purchase.
  • Click on the ‘Next’ button to proceed further and begin the survey.
  • You will get a bunch of questions in the survey related to your last visit. You will be first asked to rate your general satisfaction level with JCPenney’s services on a five-point scale from highly satisfied to highly dissatisfied. Do not hesitate to post your genuine feedback.
  • Once you give all the answers, you need to provide some of your details, such as your full name, address, contact number, email address etc.
  • After submitting the survey, you will receive JCPenney coupon code in your mail. You may print the Coupon or write it down on your buy receipt.
  • If you want to print the JCPenney Coupons, do it at that time, as the page will not allow you to print it later. If you still have any queries related to the Coupon, you can click on the ‘Coupon details & Exclusions’ at the end of the survey page.

JCPenney Sweepstakes

Sometimes, a participant does not want to make a purchase but wants to enter JCPenney sweepstakes contest. In such a case, the company has provided another alternative method. The participant simply has to send a postcard of size 3” * 5” to the company. Fill in complete contact information such as contact details, address, name, phone number and email id.

Postal address: Synchrony Financial, P.O. Box 960090, Orlando, FL 32896-0090. One lucky participant is entitled to win JCPenney gift card discount worth $500 from the company that he or she may use anytime.

JCPenney Feedback Survey Questions @ JCPenney/Survey

  • How would you describe the buying experience at JCPenney?
  • Where did you first hear about us?
  • What changed for you after you started using the product?
  • Do you feel our [product or service] is worth the cost?
  • What convinced you to buy the product?
  • What challenges are you trying to solve?
  • What nearly stopped you from buying?

JCPenney Customer Support

  • Phone Number: +1 972-578-8666
  • Fax Number: (972) 431-1362
  • Mailing Address: support@jcp.com
  • Headquarters Address: 821 N Central Expy, Plano, TX 75075, USA
  • Website: is https://www.jcpenney.com/

JCPenney Hours of Operation

JCPenney has locations all over the U.S., So it is difficult to maintain exact working hours across all the outlets due to different time zones. But in most stores, the operating hours range from 10 AM to 8 or 9 PM daily. On holidays, the store opening and closing hours may differ. Otherwise, it remains the same. It is advised to call the store or check the website for more information.

  • Working Hours: 10 AM- 8/9 PM
  • Support Hours: 24×7

How to Find JCPenney Near Me?

Now you don’t have to go through a long list of outlets of JCPenney to find what is the nearest to you. To support its customers, JCPenney has started a new feature called ‘Find A Store.’ It is a store locator feature that you can easily find on their official website. You just need to go there and enter the city or zip code of your location to find the nearest JCPenney store. For your ease, the link to the feature is here- https://www.JCPenney.com/locations/index.html.

Frequently Asked Questions

How to check the JCPenney Gift Card Balance?

To check the balance on your JCPenney gift card, call 1.800. 294.8804 and enter your JCP gift card number when prompted.

Can I use a JCPenney gift card at Sephora?

You can only use a JCPenney gift card at Sephora in the United States or Puerto Rico.

Where can I buy JCPenney Gift Cards?

You can buy JCPenney gift cards online at their website and also in stores.

Can you use the JCPenney Sephora Gift Card Online?

Yes, You can use the JCPenney Sephora gift card online.

What time does JCPenney Open?

JCPenney opens around 10 AM daily.

Which JCPenney stores are closing?

Alabama, Idaho, Arizona, Kansas, Kentucky, Massachusetts, and Michigan JCPenney stores are closing.

What time does JCPenney Close?

JCPenney closes around 8 PM.

Where is the closest JCPenney?

You can find your closest JCPenney store at https://www.JCPenney.com/locations/index.html.

Who owns JCPenney?

William Henry McManus owns JCPenney.

JCPenney Survey Coupon How Long Does it Take?

You will receive the JCPenney survey Coupons within a few minutes after completing  www.jcpenney.com/survey.

How can I find the survey code for JCPenney?

You can find the survey code printed on your sales receipt.

How to feedback employee JCPenney?

You can post your JCPenney feedback on talktojcpenney survey.

Are JCPenny Stores closing in 2019?

Yes, some JCPenney stores are closing.

How do JCPenney Rewards W

You can redeem JCPenney reward code while you purchase at their store.

How do I check My JCPenney Rewards?

You can check your JCPenney rewards at www.jcp.com/rewards.


You can now easily take part in the JCPenney Customer Satisfaction Survey with all the information provided in this article. First, look at the rules, regulations, requirements and other details for your assistance. Then head to the JCPenney official survey website: www.jcpenney.com/survey and start the survey. If you face any doubt midway, come back to this article and finish the survey within the deadline.

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