In times of emerging technology, postal services are trying hard to keep up when sending an email is so easy. The people at US Postal Services are working hard to meet the demands of their clients and provide them with top-notch services. They want to know about the missing elements in their working system or mistakes they may be making unintentionally. To generate the idea of an honest opinion, they have created a questionnaire in the form of the www.postalexperience.com/pos survey wherein people can suggest the changes they want to see or bring attention to the flaws in their system.
About U.S. Postal Services
The United States Postal Service is a branch of the federal government that dates back to 1755 when the first-ever postmaster general was appointed. However, the first post office department was created in 1792. The US Postal services have a monopoly over delivering the mail, i.e., only this department can deliver letters under universal service obligation.
US Postal Services now delivers 47% of the world’s mail alone. They have a fleet of an estimated 227,896 vehicles. Like all the other postal services, US Postal Services provides mail delivery, special mail delivery to military officials, express mail, priority mail, and even packages and mail-order medicines of amazon on Sundays. Though delivering a large chunk of world mail, USPS has to compete with its private rivals, FedEx and United Parcel Service, in terms of packaging delivery.
U.S. Postal Service Customer Survey
| Store Name | U.S. Postal Services |
| Survey Type (Online/Offline) | Online |
| Survey URL | www.postalexperience.com/pos |
| Rewards | USPS coupons |
| Receipt Validity Period | 3 days from the date of purchase |
| Survey Limit | Only once per receipt. |
| Time to Complete the Survey | 5-6 mins |
Eligibilities for Postalexperience com/pos Survey
- The participating candidates should be ages 18 and above to take the USPS customer survey.
- Only legal residents of the United States are allowed to participate in this survey.
- Current employees and their family members are not allowed to participate in this www.postalexperience.com/pos survey.
- Purchase receipt of Postal Services allows only one entry.
- The USPS rewards awarded are not transferable in any way.
Postal Experience Survey Requirements
- A valid US Postal Services purchase receipt for www.postalexperience.com/pos.
- An electronic device with a strong and stable internet connection to take the USPS feedback survey.
- A valid email id for further communication.
- A basic level of fluency in either Spanish or English is a must to attempt the USPS postal experience com pos survey.
USPS Rewards
By participating in this United States Postal Services customer satisfaction survey, you will be helping the government to make its services better for its customers. In this survey, you would mention the problems you may face, like long queues, and can also provide suggestions to improve such conditions.
For providing such ideas and necessary feedback, you will be rewarded with coupon code for USPS which you can use at your next transaction at the US Post Office. These USPS validation code, however, is valid only for 30 days from the date of the survey taken. So, make sure to use them before they expire.
How to Participate in www.postalexperience.com/pos Survey?
- To participate in the U.S. Postal Service customer experience survey, visit the following link, https://postalexperience.com/pos
- At the beginning of the survey, they will ask you whether you want to give the survey in English or Spanish.
- To begin with the www postalexperience com pos USPS customer satisfaction survey, you must enter your zip code at the top of the USPS survey on receipt.
- Moving forward, you must select the location where you made the purchase.
- Next, input the date of transaction mentioned on your purchase receipt.
- Answer the next few questions based on your previous experience at U.S. Postal Service.
- Finally, receive USPS validation code in the mail which you have given.
Sample USPS Survey Questions
Below given are the questions asked in USPS customer feedback
- Rate your overall satisfaction with your last visit to the U.S. postal in the range of very satisfied to very dissatisfied.
- After this visit, how likely will you recommend US Postal Services to your friends or colleague? The reason behind this rating.
- What qualities should a sales associate have, according to you?
- Rate the behavior of the sales associate on your last visit.
- How long did you have to wait in the queue to reach the sales associate?
- Do you think your waiting was justified?
- Any recommendations for the post office?
US Postal Services Customer Support
- Phone Number: 1 (800) 275-8777
- Fax Number: (602) 325-1126
- Mailing Address: www.postalexperience@maritzcx.com
- Headquarters Address: 475 L’Enfant Plaza SW, Washington DC 20260-0004
- Website: www.usps.com
USPS Hours of Operation
- Working Hours: 9:00 AM – 7:00 PM, Monday-Friday
- Support Hours: 24 hours, 7 days a week
USPS hours of working are 9:00 AM to 7:00 PM from Monday to Friday, whilst they do not provide services on Saturday and Sunday. However, the support hours at Postal services are available 24 hours all days, including weekends.
USPS Near Me
To find a US Postal office near you, you can visit their official site, www.usps.com and then select locations in the tools option on the site, and then enter either your state and city or zip code to find the nearest post office, or you can click on the following link, https://tools.usps.com/find-location.htm to find the nearest office.
Frequently Answered Questions
What time does USPS close?
USPS services are open for 10 hours a day and the closing hours at US postal services begin at 7:00 Pm on Mondays-Fridays.
What time does USPS open?
USPS services generally like other government departments start at 9:00 Am on Mondays-Fridays.
Where is the tracking number on the USPS receipt?
The tracking number helps you to find out where your parcel has reached. You can find it on the bottom corner of your US Postal purchase receipt.
Where on the USPS website do I find the customer satisfaction survey to take?
The link to the customer satisfaction survey started by the USPS is not mentioned on their official portal. This link, www.postalexperience.com/pos . however will redirect you to the USPS customer satisfaction survey.
How to scan QR code for USPS survey?
There is no QR Code in working condition for this survey.
How to get a USPS coupon codes?
USPS stamps coupon code provide customers with discounts on their payments and you can earn them by filling their customer survey at www.postalexperience.com/pos .
Where to apply coupons on the USPS website?
Whenever you need to send a mail or package next time, you can combine your coupons with the payment as a return for these services.
How to get moving coupons from USPS?
USPS provides moving coupons to those who have recently changed their address. You can avail them by telling Postal Services about your change of address.
How do I file a complaint with USPS?
USPS ensures that the complaints of its customers are heard and dealt with. For this they have launched a 24-hour customer support for USPS complaints you can contact them either through calling their customer care number, 1-800-275-8777 or by mailing them with your grievances at postalone@email.usps.gov
Conclusion
To reimburse itself in the delivery sector, the United States Postal Services is constantly updating its work system, testing the services, and keeping what suits them and its customers best. Help them by filling out this USPS customer experience survey and giving honest feedback about their changes.